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Returns & Refunds
Last updated: [29/11/2025] At Zion Lifestyle, customer satisfaction is important to us. Please read our policy before making a purchase. Refunds We do not offer refunds on any purchases. All sales are final. Exchanges Exchanges are accepted within 2 working days of receiving your order. To qualify for an exchange: • Item must be unused, unworn, and in original condition • Tag must still be attached • Customer must provide proof of purchase Non-Exchangeable Items For hygiene and safety reasons, the following items cannot be exchanged: • Earrings • Personal accessories • Sale or discounted items Damaged or Wrong Item If you received a damaged or incorrect item, please contact us within 24 hours with clear photo evidence. How to Request an Exchange Contact us via WhatsApp or call: 050-462-5466 Location: Spintex, Shell Bus Stop, Accra
Read morePlease keep all payment records and transaction receipts for your records. These may be required for order verification and dispute mediation.
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